Techenture is one of the only companies in Cambodia who brings Microsoft Dynamics CRM competencies in the local market. With Microsoft Dynamics CRM certified consultants Techenture brings years of industry expertise and the product expertise in a seamless interaction to our clients. With all 3 components of CRM, Sales marketing and Service Microsoft CRM give a complete CRM solution with familiar Microsoft Office user experience.
With Microsoft Dynamics CRM, we help you reimagine sales around this a customer journey. Your sales reps can zero in and focus on the most impactful activities. You can win faster by making every customer conversation more relevant, valuable, and productive. And you can sell more with better insight, understanding, and pipeline confidence.
Meet customers anywhere, on any device with Mobile Sales
Manage accounts and opportunities
Drive best practices across your sales organization, maintain consistency, and remain agile. Process flows guide sales reps and managers toward successful outcomes. Build watch lists and automatic alerts to keep up to date on news and events that affect your accounts
Gain instant visibility into your pipeline from anywhere, on any device. Empower your sales managers and reps with real-time sales reporting, flexible dashboards, and inline data visualization. Easily set up sales territories, teams, and prices lists.
Enterprise case management
Stay on top of your cases from your desktop or mobile. Enable your agents to deliver world-class case management while providing differentiated levels of support, with entitlements and service level agreements
Unified Service Desk
Provide agents with a single, unified experience to easily deliver fast, amazing customer service. Agents can access every source of information they need, across diverse environments, to provide a more personalized, effective standard of service
Engage customers with personalized, multichannel campaigns. Our visual campaign designer lets you drag to create and manage campaigns in a single window—across email, social media, events, and direct mail
Lead management and scoring
Generate more sales-ready leads with advanced segmentation and lead scoring. Nurture leads with multi-stage, multi-wave programs, and score leads based on behavior, segmentation, and time. Integrate with Microsoft Dynamics CRM to combine your sales and marketing funnel and to better serve sales
Empower your marketers with access to sales and marketing data through visual dashboards. Get a clear overview of campaign results so you can quickly understand performance. Measure pipeline and revenue across every marketing investment to get a true view of your marketing ROI